Gloucester City Homes - Lifelink

Support, help and advice 24 hours a day

Today we all care about our personal safety and want to remain safe and independent in our own homes.

Lifelink is a service offered by Gloucester City Homes that aims to provide you and your family with support, help and advice 24 hours a day, 365 days a year, including public holidays.

We can all feel vulnerable or at risk regardless of our age or personal circumstances. We could have an accident, a sudden illness, be threatened by domestic violence, an intruder or a bogus caller in our own home. Children worry about parents, who in turn don’t want to be seen as a burden, to their children.

Our system is simple to operate and easy to install.

All that is required is an active telephone point and a nearby power socket. In most cases, alarms can be installed within two weeks.

To use the service you press a button on the alarm unit or the pendant provided and within minutes you will be talking to one of our operators at our control centre. Even if you are unable to speak, we will know who is calling, have details of any special circumstances which may apply to you and can then summon appropriate help immediately. 

When a call is received, we will either send one of our Community Lifelink Officers to visit you or contact the relevant emergency service, your doctor, relatives, friends or a keyholder.

Our Community Lifelink Officers can also supply and install a Keysafe on your property, as secure as your front door and Police approved, ask us for more details.

Contact Us

Customer Services Team
Gloucester City Homes
Railway House
Bruton Way
Gloucester
GL1 1DG

Customer Services Line: 01452 424344

Email: info@lifelink.uk.com

Website: www.gch.co.uk